top of page
Viva Riva Vending Machines _ Portugal.png

HOW IT WORKS

A beautifully simple system your guests will love — and your team will thank you for.

Step 1 — Choose the Option That Fits Your Business Model

Select between:

Purchase Model — You own the machine and use your own products.

Operated Model — We handle everything: products, logistics, stock tracking, and weekly refill packs.

 

Step 2 — Select Your Machine

The right design for every space.

 

Choose from our four professional hospitality lines:

 

  • Essentials Line: Classic full-size vending machine for reception and lobbies

  • Micro-Shop Line: Several machines forming a chic, mini hotel “market”

  • Outdoor Line: Weather-resistant machines for pool, garden, or beach

  • Countertop Line: A compact machine for bars, cafés, and small spaces

 

Step 3 — Select Your Curated Packs

Choose from our best-selling packs based on your guest profile:

 

Travel Forgot Pack • Wellness Pack • Beauty Pack • First Aid Pack • Adult & Kids Pool Pack  •  Kids Fun & Play Pack • Gentlemen Pack • Mama Pack • Gym Essentials Pack • Gym Drinks & Snacks Pack • Gadgets Pack • & More
 

Each pack is curated using guest-behavior data—so you only stock what sells.

 

Step 4 — We Personalize Everything For You

Your property. Your brand. Your guests.

 

We:

  • Finalize your product list

  • Prepare your machine

  • Customize the machine wrap

  • Match the design to your hotel’s identity

A customized machine increases guest trust and drives impulse purchases up to 70%.

 

Step 5 — We Deliver & Install Your Machine

You choose the location: reception, pool, spa, gym, apartment lobby, or outdoors.

 

Our team installs it, tests it, and ensures everything works perfectly.

You don’t lift a finger.

 

Step 6 — We Stock It (or You Do)

Your choice, depending on your model:

Purchase Model: You stock the machine with your own products whenever you want.

 

Operated Model:

We:

  • Stock it fully at installation

  • Track stock remotely

  • Prepare a weekly / bi-weekly refill pack

  • Send only items that sold

There is zero waste and zero excess stock. If something doesn’t sell, we swap it for something that does. This keeps your machine profitable and effortless.

 

Step 7 — Your Guests Enjoy Instant 24/7 Convenience

Happy guests = better reviews = increased revenue.

 

Your team receives fewer calls for forgotten items.

Guests get everything they need immediately.

Your property earns passive income from every sale.

 

Step 8 — Full Technical Support

We keep your machine running and your guests smiling.

 

  • If a product gets stuck: your team has the key to assist instantly.

  • If the machine malfunctions: our technical team arrives within 48 hours.

  • If we can’t fix it on-site: we replace the machine at no cost, including the stock.

Step 9 — Monthly Payouts

Each month, you receive a payout report and invoice for your profit share. You also have real-time access to your machine’s dashboard for full transparency.

 

You always know:

  • What was sold

  • When it was sold

  • Your monthly revenue

 

Step 10 — Expand Across Your Property

As soon as hotels get the first month of revenue, they always expand.

 

We can add:

  • Reception machine for day and night essentials

  • Pool machine (swim diapers, floaties, sunscreen, goggles)

  • Kids machine (toys, snacks, activities)

  • Wellness machine (teas, water bottles, beauty items)

  • Gym machine (protein bars, electrolytes)

  • Micro-shop for lobby shopping

Your guests will notice. They will praise you. And your revenue will quietly grow every month.

Gemini_Generated_Image_9yahtt9yahtt9yah.png

Get your Instant Quote

Choose Your Machine Option
Name for your Machine
Location Type
Choose Your Wrap Style
Chose Your Packs (each pack has up to 10 products)
bottom of page